Tide Cleaners
Client
Tide Cleaners
Services
User Reserch UI & UX Design Information Architecture Design System
Industries
Dry Cleaning & laundry
Date
February 2017-January 2022
The primary challenge for the Tide Cleaners Driver App project was to develop an iOS application that would allow drivers to login and access their daily routes quickly and easily. The app also needed to provide drivers with information about each drop-off location, such as access information, and allow them to inventory their route. Additionally, the app needed to enable drivers to pick up dirty orders and drop off clean orders while ensuring that the orders were accurately tracked. My team worked closely with Tide Cleaners operations team and drivers to understand their requirements and design a solution that would address their needs. The Tide Cleaners Driver App was designed to be user-friendly, with an intuitive interface that allowed drivers to access their daily routes quickly and easily. The app also provided drivers with information about each drop-off location, including access information and inventory details. The Tide Cleaners Driver App also had a feature that enabled drivers to scan barcodes on laundry bags and track the status of each order, making it easier for them to ensure that all orders were accurately tracked. The app also allowed drivers to take photos of each laundry order, which helped to improve accuracy and accountability.
The Tide Cleaners Driver App was successfully implemented, and it had a significant impact on the company's operations. The app streamlined the laundry service, resulting in faster turnaround times, increased efficiency, and improved accuracy in tracking the laundry. The app also helped to reduce errors and miscommunications between drivers and the central operations team, improving the overall quality of the service.